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PROactive Management of Integrated

Services & Environments



Charlotte Black   

Service Director Older People and Mental Health, Cambridgeshire County Council

Charlotte Black is Service Director for Older People’s Services and Mental Health at Cambridgeshire County Council and has been in post since October 2013, when the Directorate was established.  Charlotte’s role is to work with all key partners that commission and provide services for older people and those with mental health needs  on the improvement of outcomes and the design and development of integrated working . 

Charlotte has worked in the County Council for the last eight years.  Prior to her appointment as Service Director for Older People and Mental Health, Charlotte worked as  Service Director in Children and Young People’s Services, with a lead responsibility for prevention, early intervention and targeted support.  Before joining the County Council, Charlotte worked in the NHS and was responsible for public health, health improvement and service integration.


Health and Social Care Integration: County Council Perspective