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PROactive Management of Integrated

Services & Environments

PROGRESS PROCESS PROMOTE PROTECT

PROMISE Charter

Tracy Scrivener

Ward Manager, Mulberry 2, CPFT


Ward manager of mulberry 2, this is the treatment ward within the Cambridge 333 system.  I like moto GP and riding motorcycles.  


Rebecca Thorogood

Ward Manager, Oak 1, CPFT  

I have worked for the trust for around 5 years now. I have enjoyed my experiences within different teams, working with different groups of people.  It is exciting to be in a position whereby care and treatment is based on our feedback from you guys and change is embraced by the trust, not avoided. Please approach me for a cup of tea and a 1:1 if needed!  I love antiques, quirky ornaments and have two Chihuahuas, Branston and Pickle.

Food and Mood


When a patient is admitted to an environment that is totally alien to them, it is so important to maintain a level of normality. Let me put it to you, how would you rather start the day? With a cup of tea or coffee or the alternative “MEDICATION”!


One of the most  pleasing activities on Mulberry 2 for patients and staff, is the preparation and cooking a homely meal.


Unfortunately, we live in a culture where cook chilled food is the delicacy on offer to patients. An option that is often bland and sometimes unsavoury. We  have attempted to jazz it up by trying to create a four week menu, in order to offer more variety and lower the boredom threshold.


What has happened is that the packaging is prettier but essentially the product remains the same. Patient experience often indicates their dissatisfaction with the product, one that is both costly and with large overheads.


We have patients from all cultures and backgrounds who are  able to cook and take pleasure in providing a meal for peers and staff. It is a time to come together and enjoy a home cooked meal. It is one of the most normal activities to sit and eat together. It lifts the spirits and warms the belly and for that brief period of time, patients and staff can focus on simply that. Not mental illness. Not ‘them and us’.


I would advocate this as our approach to food and mood. It is a time for heart to hearts and debate. A time for idle chit chat and laughter. Far better I think, than tearing open a packet of booby mash!



Ready Steady …. Care


Within the promise project a review of the wards showed the impact poor food was having on peoples mood and experience.  Wards decided to embrace this, make changes to improve the experience and share their findings.  On a deeper level this explored the relationship between what you eat and how you feel.  

This was in an effort for everyone on the wards to experience positive feelings, clearer thinking, more energy and calmer mood.   The practice has become a way of life for the wards, and our presentation will look in more detail around the results.